How long will my parcel take to be mailed out after my payment is being verified?
We will mail out your parcel the next working day after your payment being verified. An email with tracking info will be sent to you once your item has been shipped. Kindly check your parcel with the provided tracking number.

Delivery is carried out during working days, Sunday to Thursday, excluding Friday, Saturday and local public holidays. 

How long will my parcel take to reach me after being mailed out? 
For all Malaysia orders, all items will be mailed out by using express mail which takes 2-5 working days to reach.

Kindly arrange for re-delivery with post office or self-collect at the allocated post office if the postman attempt delivery unsuccessfully. 

If your package does not arrive within 7 working days from shipment, feel free to contact us.

What is the shipping cost within Malaysia?
We offer FREE EXPRESS DELIVERY throughout West Malaysia Purchase Above RM 100 and for East Malaysia is above RM300. 
For orders below RM100, shipping fee is charged at flat rate basis:
RM5/West Malaysia
RM15/East Malaysia
 
Do you ship internationally and what is the shipping cost?
Currently, we only ship to Malaysia and Singapore.
 

Refund/Cancellation
Cancellation: 

Once you place your order, your package will be ready to ship very quickly. We don’t accept any form on cancellations .

Refunds: 

Your satisfaction is our priority.

If there is any issue with your order, please contact us and we will do our best to assist you. You may request an exchange to your original mean of payment if you received the wrong product within 3 weeks of purchasing your order. 


*Do take note that, we are not responsible for the re-delivery charges. Please keep tracking your parcel once it being mailed from us.


Do you provide COD/Self Collection?
We don’t provide COD yet we offer self -collection at our office which is located at Johor Bahru, Johor. 


The process of Self-collection
1. Place order and make payment at our website.
2. Provide payment details to us within 24 hours.
3. We will prepare your order accordingly after payment being verified.
4.  A SMS will be sent to you once your order is ready for collect.